Frequently asked questions

Your first draft arrives within 1 working day of receiving your completed questionnaire and current resume. Revisions are usually turned around within 2 working days.

Every document is written from scratch by a certified, experienced human writer. We don't use AI to write or rewrite your content.

After you order, you complete a detailed career questionnaire and upload your current resume and target roles. Your writer works from these and messages you by email if anything needs clarifying, so everything happens in writing and on your schedule.

Yes. Every resume uses ATS-safe formatting with standard section headings and the keywords employers use in your target roles, so it reads correctly in tracking software and to a recruiter.

The Standard package includes 3 free revisions. Professional, Premium and Executive Pro include unlimited revisions until you're satisfied.

Three things: a perfectly polished, error-free document; revisions as included in your package; and a resume built for in-demand results. See the full terms on our Guarantee page.

An editable Word document and a print-ready PDF for your resume, cover letter and back-up resume, plus your LinkedIn content and email templates as text you can copy and paste.

Yes. Your documents and career details are used only for your project and are never shared or sold.

We write for most industries, including finance, technology, healthcare, engineering, sales, marketing, government, education and executive leadership. You're matched with a writer who knows your field.

Yes. We work with professionals worldwide. Tell us the country you're applying in and your writer will follow its conventions, whether that's a two-page UK CV, a European CV, a Gulf-style CV with personal details, or a Canadian or Australian resume.

Prices are shown in US dollars by default and you can switch to your local currency at the top of the page. Your payment link confirms the final amount, in your chosen currency where your payment method supports it.

Your current resume (or a list of past roles), two or three job postings you're interested in, and about 20 minutes to complete our questionnaire.

A second version of your resume aimed at an alternative target role, so you can apply to two directions at once.

After you submit your order, we email you a secure payment link. Your writer starts once payment and your questionnaire are received.

Yes. Every sample on our Samples page is a real resume, cover letter or executive bio our writers produced for a client. Names, contact details and photos are blurred to protect their privacy.

Yes. Many clients order as a gift. Just use the recipient's details in the order form so the writer can contact them.